Privacy Policy

POLICY FOR THE PROTECTION OF PERSONAL INFORMATION FOR PLAKATKUNST.DK

INTRODUCTION AND SUMMARY

It is important for Daugberg Design (“PlakatKunst.dk” or “we”) that your personal information is protected. This policy informs you about how we process your personal information and your rights. Personal information is all information that can be linked to you as an individual, such as name and contact information.

In short, we process your information for the following reasons:

  • To the extent necessary to handle your order and deliver your print or frame.
  • To give you offers and inspiration, both via newsletters, text messages and targeted marketing on social media and other media online and offline.
  • To communicate with you and answer your questions.
  • To handle product ratings and reviews.
  • To remind you of a leftover shopping cart and make our Picture Wall feature available.
  • To create and maintain a customer account (including features such as favorites).
  • To comply with mandatory legislation (eg consumer and accounting legislation).

You have a number of rights under the Data Protection Act. For example, you always have the right to object to marketing. You can also read about how you can influence our processing of your personal data – what rights you have.

Do you want to know more? Then you can read our detailed descriptions below. Below you can read more about how, why and for how long , we process your personal information.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL INFORMATION?

PlakatKunst.dk, with Danish CVR number 40688331, is responsible for the processing of your personal information. Please also note that some of our payment and logistics providers process personal information collected through our website or IT system in connection with the purchase, and that they are each responsible for their processing.

If you wish to contact us regarding our processing of your personal data, please contact us at info@plakatkunst.com or call us on + 45 28 686 123. Our postal address is Cort Adelers Gade 19A 2tv, 8200 Aarhus, Denmark.

FROM WHOM OR WHERE DO WE COLLECT YOUR PERSONAL INFORMATION?

We process personal information that you have chosen to share with us.

WHO CAN ACCESS YOUR PERSONAL INFORMATION?

Your personal information is primarily processed by us in PlakatKunst.dk. We never sell your personal information. In some cases, we share your personal information in order to fulfill our obligations to you in a good and efficient way:

  • In order for us to ensure that you pay us, our payment provider (s) will have access to your personal information.
    ­
  • In order to be able to deliver your goods to your private address or to a postal supplier and to be able to handle any return shipments, we share your personal information with our logistics providers.
    ­
  • In order to publish your reviews on our website, we share your personal information with the provider of the technical solution for publishing such reviews.
    ­
  • If a friend has referred you to us, we will share a hashtag (text ID) for your email address with a provider who has helped us activate friend referrals. The purpose is to know whether we should pay the service provider to refer a new customer or not.
    ­
  • In order to market relevant products and make our website as relevant as possible, we share your personal information with those who provide a marketing service to us, such as Facebook and Google.
    ­
  • We share your personal information with IT providers who process the personal information on our behalf as data processors to assist us with IT services.
  • In order to print and send your personal poster, we need to share your personal information and any information to be printed on the poster with our printing company.

If you would like more details about who we share your personal information with, please feel free to contact us.

DO WE TRANSFER YOUR PERSONAL INFORMATION OUTSIDE THE EU / EEA?

PlakatKunst.dk generally processes your personal information within the EU / EEA, but in a few cases we use suppliers from countries outside the EU / EEA. When transferring your personal information outside the EU / EEA, PlakatKunst.dk ensures that there is a sufficient level of protection.

PlakatKunst.dk may transfer your personal information to the United States and our supplier, which provides a service for sending out newsletters and our suppliers, which provide services for marketing relevant products and for making our website as relevant as possible.

Any US suppliers we use are certified under the Privacy Shield. The Privacy Shield is an agreement between the EU and the US whose purpose is to protect the fundamental rights of Europeans and ensure legal certainty for companies that transfer personal data to the US. U.S. companies can sign up as a Privacy Shield certified in the U.S. Department of Commerce. The Ministry of Commerce then checks that suppliers’ privacy policies comply with strict data protection standards.

If you have any questions about how we share your personal information, or if you would like information about the security measures we have taken, please contact us.

HOW CAN YOU AFFECT OUR PROCESSING OF YOUR PERSONAL INFORMATION?

Under data protection law, you have a number of different rights in relation to influencing our processing of your personal data. Read more below.

RIGHT TO WITHDRAW YOUR CONSENT AND TO OBJECT TO TREATMENT

You have the right to revoke, in whole or in part, a consent given to the processing of your personal data. Your revocation takes effect from the time of your revocation.

You have the right to object to our processing of your personal data. You always have the right to object to marketing from us, including newsletters.

In other cases, the right to object does not exist (eg because we are obliged to store your personal information). You have the right to object when the treatment is based on balancing legitimate interests. Read more about what this means below. If we can demonstrate compelling legitimate reasons for the treatment that outweigh your interests and fundamental rights, or if the processing takes place for the purpose of establishing, exercising or defending legal claims, you are never entitled to object to the processing.

RIGHT TO ACCESS

You have the right to have it confirmed whether we process personal data about you or not. You can access the personal information and receive a copy of the personal information we have processed.

RIGHT TO IMPROVEMENT

You have the right to have incorrect personal information about you corrected and the right to ask us to complete incomplete personal information.

RIGHT OF DELETION (“RIGHT TO BE FORGOTTEN”) AND LIMITATION OF TREATMENT

In certain circumstances, you have the right to request that personal information about you be deleted. It is e.g. the case if the personal data are no longer necessary to fulfill the purposes for which they were collected or otherwise processed, or if you withdraw the consent that is the basis for the processing and there is no other legal basis for continuing the processing.
You also have the right to request PlakatKunst.dk to limit the processing of personal data about you. It is e.g. this is the case if you dispute the accuracy of the personal data or the processing is illegal and you oppose the deletion of the personal data and instead request that its use be restricted.

RIGHT TO SUBMIT A COMPLAINT TO A SUPERVISORY AUTHORITY

You always have the right to lodge a complaint with a supervisory authority. You can do this in particular in the EU / EEA Member State where you have your habitual residence or place of work, or where an alleged breach of applicable data protection law has taken place. The supervisory authority in Denmark is the Danish Data Protection Agency. This right is without prejudice to other administrative complaints or access to justice.

RIGHT TO DATA PORTABILITY

You have the right to ask us to transfer some of the personal information we hold about you to another company (data portability).
This right applies to personal data that you have provided to us in a structured, commonly used, machine-readable and mutually compatible format if:

  • The treatment is based on a consent or on a contract, and
  • the processing is done using automatic data processing.

When you exercise your right to data portability, you have the right to have personal information transferred directly from PlakatKunst.dk to another data controller, if technically possible.

HOW AND WHY DO WE PROCESS PERSONAL INFORMATION ABOUT YOU?

Our goal is to be as transparent as possible as to how and why we process personal information about you. In the table you can read more details about why we process personal data about you (the reasons for processing), what personal data we process, our legal basis for processing your personal data, and how long we process your personal data for each purpose.

TREATMENT BEFORE MAKING A PURCHASE

In order for us to communicate with you, to store your possible image walls and to receive feedback from you, we need to process personal information about you. If you do not provide us with personal information for these purposes, we will not be able to make the service available to you or answer your questions.

For what purposes do we process personal information about you?

What personal information do we process?

What is our legal basis for processing your personal data?

How long do we process your personal information for the specific purpose?

To save your abandoned shopping cart and remind you of the product you have in the basket if you have initiated a purchase by entering your email address.

Information about your shopping cart and your email address that you gave us when you initiated your purchase.

Our legitimate interest in making it as easy as possible for you to purchase the product you have shown interest in by placing it in the shopping cart.

From the time you place the product in the shopping cart, and until you make a purchase, but not more than five (5) days.

To save your picture wall and receive feedback from you about our tool Picture Wall.

Your email address and the name you choose to store your photo wall under and cookies.

We also process all the information you make available to us when you provide us with feedback.

Processing is necessary for the fulfillment of our contract with you (to make the Picture Wall service available).

For one (1) year from the time you created your photo wall.

To answer questions you ask us.

Your name, your contact information, photos that you send to us, and other information that you provide to us.

The processing is necessary for the fulfillment of our contract with you.

For three (3) years, or as long as we are required to do so by law.

TREATMENT NECESSARY FOR THE PURCHASE AND OUR AGREEMENT ETC.

In order for us to complete your purchase, for example to be able to deliver the product, we need to process personal information about you. We also need to process personal information about you in order to comply with statutory or other requirements, such as accounting requirements for data retention, as well as consumer protection laws. If you do not provide us with personal information for these purposes, we will not be able to complete your purchase with us.

Please note that our payment provider (s) also processes personal data in order to manage your payment of the order. Our payment provider (s) are each responsible for such processing. Our payment provider (s) also allow you to choose an easier way to make a purchase by automatically filling in your personal information, or by remembering your device.

For what purposes do we process personal information about you?

What personal information do we process?

What is our legal basis for processing your personal data?

How long do we process your personal information for the specific purpose?

To manage your purchase, ie. to know who we enter into an agreement with, to confirm your purchase, to deliver your purchase and communicate with you about your delivery.

Your name, contact information such as email address and delivery address, order details and selected payment method and IP address.

The processing is necessary for the fulfillment of our contract with you.

Twelve (12) months from order placement.

If you wish to exercise your right to withdraw your consent or modify your product and for us to comply with consumer protection laws.

Your name, telephone number, e-mail address, postal address and information about your purchase, for example your payment method.

We also store the information you have shared when you exercise your right to withdraw your consent or when you change your product.

The processing is necessary for the fulfillment of our contract with you, so that we can live up to our policy regarding return shipments, and so that we can comply with relevant consumer protection laws.

From the time you make your purchase and for twelve (12) months thereafter, in order for us to comply with consumer protection laws.

If you choose to use any of your rights, we will process the personal data about you until we have made a decision to recall or change the product and have made any refund or sent you the new product.

To handle any complaints and / or litigation against us.

Your name, your contact information, the information you have provided and which is relevant in connection with a complaint and / or litigation.

The processing is necessary in order for us to comply with relevant consumer protection laws and out of consideration for our legitimate interest in processing complaints and / or defending ourselves against legal claims.

From the time we have become aware of your complaint and / or litigation, and as long as it is ongoing. If we reject your claim, we will always keep the information for twelve (12) months in the event that you choose to have the litigation assessed by a relevant body.

To comply with legal obligations, ie. accounting laws and money laundering legislation.

Information about your invoice, such as your purchase history, your name and your contact information.

The processing is necessary for us to comply with the relevant legislation.

From the time you make the purchase and for seven (7) to eight (8) years under Swedish accounting law and for five to ten (5-10) years under the money laundering legislation.

If a friend has referred you to us, we will process the personal information about you in order to pay our provider who provides a solution for referring friends.

A hashtag (text ID) for your email address.

It is in our legitimate interest to ensure that we only pay our supplier for purchases made by new customers that they have referred to us.

We never store the email address for this purpose.

PROCESSING FOR HANDLING REVIEWS

For what purposes do we process personal information about you?

What personal information do we process?

What is our legal basis for processing your personal data?

How long do we process your personal information for the specific purpose?

To send emails requesting reviews after your purchase.

Your name, email address and order ID.

It is our legitimate interest to contact you with a request to rate or review the customer experience with us to make the experience better for both you and other customers.

Until we have sent our request to you.

PROCESSING INFORMATION FOR ADMINISTRATING YOUR CUSTOMER ACCOUNT

In order to manage your customer account, we process your personal information in order to fulfill our contract with you. If you do not provide us with personal information for these purposes, we will not be able to make a customer account available to you.

For what purposes do we process personal information about you?

What personal information do we process?

What is our legal basis for processing your personal data?

How long do we process your personal information for the specific purpose?

To manage the customer account you have created. This includes sending you updated information about your account and our privacy policy. It also includes processing in order to take security measures regarding your account.

Your name, personal identification number, e-mail address, mobile number, cookies and IP address, username and the postal address to which you want us to deliver your products.

Processing in order to send you updates of our privacy policy is necessary to comply with data protection laws and regulations.

We store your personal information from the time you make a purchase and for two (2) years from your last login, or until you ask us to remove your account.

TREATMENT IN ORDER TO BE ABLE TO COMMUNICATE NEWS, INSPIRATION AND RELEVANT OFFERS TO YOU

For what purposes do we process personal information about you?

What personal information do we process?

What is our legal basis for processing your personal data?

How long do we process your personal information for the specific purpose?

To send newsletters and relevant offers to you at your request and to send marketing to you who have made a purchase.

Your email address and purchase history, your email address, purchase history, email interaction history (when you open, click, etc.), cookies and IP address.

When you choose to subscribe to our newsletter, we process your personal information based on your consent.

Once you have made a purchase, we process your personal information based on our legitimate interest in issuing relevant direct marketing. We only do this if you have made a purchase with us and have not objected to receiving marketing.

If you have chosen to receive newsletters and relevant offers, we will send them to you until you unsubscribe from our newsletter.

If we send you a newsletter based on our legitimate interest, we will send you such marketing for two (2) years, unless you have previously objected to receiving marketing from us.

To prepare targeted marketing for you on social media and on third party websites.

Your email address, cookies and your IP address.

It is in our legitimate interest to use your personal information for direct marketing and to make our marketing relevant to you.

We only do this if you have made a purchase with us and have not objected to receiving marketing.

Your personal information will be processed from the time you make your purchase and for two (2) years, unless you object to our marketing before.

To publish a review that you have chosen to write to make the customer experience transparent to our website visitors and to market our brand to potential customers.

Your name and the information you provided in your review.

It is in our legitimate interest to publish the review that you have written and shared on a review platform.

Until you remove the review from the review platform.

For marketing our products on our website, we can publish your photos / videos of the product that you have shared on your profile on social media tagged #plakatkunst.

The image / video you have shared on social media, your username and your text. It can all involve personal information about you.

It is our legitimate interest to publish the image / video that you have tagged #posterart.

Until you declare that you no longer want us to display the image / video on our website.

COOKIES

Here you will find more information about our cookie policy.

HOW HAVE WE MAINTAINED THE INTEREST OF INTEREST WHEN THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION IS OUR LEGITIMATE INTEREST?

For some purposes, PlakatKunst.dk processes your personal information based on our legitimate interest as a legal basis for the processing. In assessing the legal basis, we take as our starting point a balancing of interests, whereby we have established that our legitimate interest in the processing outweighs your interest and your fundamental right not to have your personal data processed. Our legitimate interests are shown in the tables above. You are welcome to contact us if you want to read more about how we have made the trade-off. You will find our contact information at the beginning of this Privacy Policy.

This policy for the protection of personal data has been adopted by PlakatKunst.dk on 1 June 2021.

Unsubscribe

To unsubscribe from our newsletters and other mailing lists, enter your email address below and press “Unsubscribe”

Close My Cart
Close Wishlist

Recently Viewed

Close
Close

Close
Navigation
Categories