Terms & conditions
The following general conditions (the “Terms”) apply when you as a consumer / customer (“You”) make a purchase via plakatkunst.dk (the “Website”). Agreements are entered into between you and PlakatKunst.dk / Daugberg Design, CVR number 40688331 (“PlakatKunst.dk”). Contact information and other information about PlakatKunst.dk can be found on the Website. The conditions only apply to you, who are a consumer / customer, and order via plakatkunst.dk.
To be able to order on the Website, you must be 18 years of age or older. According to Danish law, PlakatKunst.dk does not accept the purchase of persons under 18 years of age. PlakatKunst.dk reserves the right in individual cases to reject or change your order (if, for example, you have entered incorrect personal information, make repeated claims on your right of return or have payment remarks).
PlakatKunst.dk makes reservations for sold-out items as well as any image and writing errors on the Website, such as inadequate product description, technical specification or incorrect information regarding stock status. PlakatKunst.dk has the right to correct any such errors and to change or update the information on the Website at any time. If an incorrect price is stated for an item that you have ordered, PlakatKunst.dk will inform you of this via email and await your acceptance of the corrected price before PlakatKunst.dk continues with the order. All image information on the Website is corrected in relation to to remove magnets which hold the poster during shooting. We can therefore not guarantee the exact appearance of the item. But it is always photographs of the original poster that are displayed under the individual products.
The website and all content on this is owned by PlakatKunst.dk. The information is protected through, among other things, intellectual property law and market law. It includes product names, images, designs as well as all text on the Website. This may not be copied or used without prior written approval from PlakatKunst.dk.
2. AGREEMENT AND ORDER
An agreement on purchase is only entered into when PlakatKunst has confirmed your order, and you have received an order confirmation from firstname.lastname@example.org via e-mail. You can revoke your order until the time when it is confirmed by PlakatKunst.dk. If the order is revoked, PlakatKunst.dk will refund all possible payments that you or your payment or credit card companies have made in connection with the order.
3. CUSTOMER INFORMATION, ETC.
You undertake to ensure that no one else can use your login information. You must not disclose usernames and passwords to others and You must ensure that written down username and password information is stored so that unauthorized persons cannot access the information. You must immediately notify PlakatKunst.dk if you suspect that another person has gained access to your password to the Website. You are responsible for all purchases made with your login information if you have not sent such a message to PlakatKunst.dk.
If PlakatKunst.dk suspects that you are abusing your user account or your login information or otherwise violating the Terms, PlakatKunst.dk has the right to block your account. PlakatKunst.dk also has the right to assign you new login information.
4. PRICES, FEES AND PAYMENT
When ordering via the Website, the prices stated on the Website apply. Prices include VAT.
You can pay in the ways specified on the Website. PlakatKunst.dk is entitled to payment when a purchase has been made. PlakatKunst.dk reserves the right not to always offer all payment methods.
5. DELIVERY AND TRANSPORT
Items purchased on the Website are usually shipped the day after your order is placed. However, this cannot be guaranteed, as the posters are not sent by PlakatKunst.dk but by the private sellers who have put the poster up for sale on the Website. Unless otherwise agreed, delivery takes place no later than 25 days after the time when PlakatKunst.dk has confirmed the order in writing with the order confirmation. If a delivery takes more than the 25 days and this does not depend on you as a customer, you have the right to cancel the purchase.
If the package is to be redeemed, you must do so within the time specified in the notification. The package must normally be picked up in person with valid identification and order number. You will always receive a notification showing where and when to pick up the package. Notifications are made via e-mail and, if you have provided your mobile number, also via SMS. If you do not pick up the package and do not inform us that you want to make use of your statutory right of withdrawal, PlakatKunst.dk has the right to charge a fee of 250 kroner. If you order home delivery, then it is important that there is someone to receive your package. Alternatively, your package will normally be handed in at the nearest parcel shop. However, this depends on your residence and cannot be guaranteed.
6. RIGHT OF WITHDRAWAL
When purchasing goods on the Website, a 14-day right of withdrawal always applies. This means that you have the right to cancel your purchase by notifying PlakatKunst.dk within 14 days from the time you have received your order. All products must be returned in the same condition in which they were delivered. If it is clear that the products have been in use, it is possible for PlakatKunst.dk to reject the return or deduct an amount from your refund.
If you want to return the product(s) you’ve bought, you must send a clear email to email@example.com before the expiry of the cancellation period in the manner specified here .
When using the right of withdrawal, you pay the return shipping and are responsible for the condition of the item after you have received the item and during the return shipping. The item must be returned within 14 days from the date on which the notice of exercise of the right of withdrawal was submitted to PlakatKunst.dk. The item must be sent securely wrapped, in the received condition and in the original packaging. To protect you against the shipment being damaged or lost, we recommend buying extended insurance when you pay for shipping. PlakatKunst.dk and our private sellers do this themselves when we send the package to you. This insurance just does not apply to you when you return the item to us.
When you regret your purchase, PlakatKunst.dk will refund the amount you paid for the item, excluding your delivery costs. Of the amount PlakatKunst.dk repays, PlakatKunst.dk has the right to deduct a sum that corresponds to the decrease in value of the item in relation to the item’s original value, if and to the extent that the decrease in value depends on your handling of the received item.
PlakatKunst.dk will refund the amount to your account as soon as possible, but no later than within 14 days from the date on which PlakatKunst.dk has received your return. The refund is made to you via the payment option that you have chosen at the time of purchase, provided that nothing else has been agreed or that there are obstacles to a refund to the payment option in question.
7. WARRANTY AND COMPLAINT
Posters purchased on PlakatKunst.dk are covered by a guarantee which includes that the poster is the same original as described by the image in the product description. There may be minor deviations from the images, as magnets – which hold the poster in place during shooting – have been edited off. Frames purchased on PlakatKunst.dk are covered by a guarantee which only covers original manufacturing defects. Your order confirmation is valid as your proof of warranty.
The right of complaint covers goods that are defective in accordance with current consumer protection legislation. A customer who wishes to make a mistake in an ordered item must contact PlakatKunst.dk within 14 days after the item has been received.
You are responsible for the return shipping for approved complaints.
8. FORCE MAJEURE
PlakatKunst.dk is not responsible for delays caused by circumstances beyond the control of PlakatKunst.dk. This applies, for example, to war, labor disputes, extreme weather conditions, fire, terrorist attacks and changed regulatory provisions. These circumstances must constitute grounds for exemption from liability, which entails exemption from liability and other consequences. If the Force Majeure circumstances have lasted more than two months, both You and PlakatKunst.dk have the right to cancel the purchase.
9. AMENDMENTS TO THE TERMS
PlakatKunst.dk reserves the right to make changes to these Terms at any time. All changes to these Terms will be posted on the Website. Changes apply from the time you have accepted the Terms (in connection with a new purchase or when visiting the Website), alternatively 30 days after PlakatKunst.dk has informed you of the changes. However, we recommend that you keep yourself regularly updated on the Website to be notified of any changes to the Terms.
Should a competent court, authority or arbitral tribunal rule that any provision of these Terms is invalid, that provision and all other provisions shall apply and be enforceable to the extent permitted by applicable law. The provisions which are declared invalid or which cannot be enforced will be replaced by relevant legal guidelines and advice.
11. CHOICE OF LAW AND DISPUTES
Disputes must in the first instance be resolved by mutual agreement after discussion with PlakatKunst.dk’s customer service.
If a dispute cannot be resolved by common agreement with PlakatKunst.dk customer service, you can also file a complaint directly online via the EU Commission’s dispute resolution platform, which you can find via the following link: http://ec.europa.eu/ consumers / odr. If you file a complaint via this platform, your complaint will be forwarded automatically to the appropriate nationally responsible dispute resolution body. This dispute resolution body then contacts us and attempts to resolve the dispute without involving the courts. In the event of a dispute, PlakatKunst.dk follows decisions made by ARN or a similar dispute resolution body.
Disputes concerning the interpretation or application of these Terms shall be construed in accordance with Danish law and shall be settled in accordance with clause 13.2 above or ultimately by an ordinary court.
These Terms are set by PlakatKunst.dk June 1 2021